Refund Policy

We understand that sometimes you change your mind about a product and want to return it. We do offer refunds up to 14 days after the order was placed, but the item(s) must be returned with any tags or packaging that it was shipped in. We cannot refund any products that are missing the tags or the packaging. Unfortunately, we do not offer a free returns service, you will have to return the items at your own expense.

If you want to return an order, please email us at with your name, order number and reasons for return. We will contact you with a returns address for your item(s).

 - Liverpool Surprise Shirt Box:

We do not accept refunds on this product. If you are not satisfied with the shirt you receive, we will offer one exchange and no more. The shirt must have the tags still on or we cannot accept a request to exchange.